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Privacy policy

Last updated: 30 March 2026

Introduction

OneClick Plant Hire (“we”, “us”) runs this website to help customers find plant hire and to help merchants manage bookings. We are committed to being transparent about how we use personal data and cookies. This policy explains what we collect, why we collect it, and your rights. It is intended to be clear and honest; it is not a substitute for legal advice for your specific situation.

Cookies and similar technologies

We use cookies only where needed for the service to work. We do not use cookies to track you across unrelated websites for advertising, and we do not sell or share cookie data with third parties for behavioural advertising or profiling.

Essential session cookie

NamePurposeNotes
login-sessionKeeps you signed in after you verify your email (customer, merchant, or admin flows that use our session).HttpOnly, SameSite=Lax; secure in production. Lifetime is limited (typically up to about an hour of inactivity, depending on configuration).

If you block or delete this cookie, you will not be able to stay logged in and must sign in again each time.

What we do not do

  • We do not use cookies for third-party advertising networks to follow you around the web.
  • We do not sell your personal data or cookie identifiers to data brokers for marketing purposes.
  • We do not use session cookies to inject third-party trackers for ad retargeting on this site as part of our normal operation.

Personal data (overview)

Depending on how you use the site, we may process data you provide (for example name, email, phone, booking details, merchant business details) to operate accounts, bookings, payments-related workflows, and support. We process data only as needed to provide the service, comply with law, and protect our users and platform.

For security and abuse prevention we may also process technical information such as IP address and request logs for a limited time, consistent with our infrastructure and hosting setup.

Retention

We keep personal data only as long as needed for the purposes described above, including legal, accounting, or dispute-resolution requirements. Session cookies expire as described above; account and booking records may be kept longer where the product requires it.

Your rights

Depending on where you live (including UK GDPR / EU GDPR), you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. You may also have the right to complain to a supervisory authority. To exercise rights or ask questions, contact us using the details published on the main website.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do; continued use of the site after changes means you accept the updated policy where permitted by law.